Buck Pitch Support

Updated September 2026

Contact us

Email support@bobsgamesllc.com. Tell us your player name and tag (the Name#00000 shown in your profile) and we will get back to you.

I lost my account after reinstalling

Open Profile → Recovery code on a device where you are still signed in and note the code. On the new device, enter it under the same heading and tap Restore. Your name, rating, stats and friends come back with it.

If you no longer have the code, email us with your player name and tag and we will help.

I paid for something and did not get it

Open Profile → Store and tap Restore purchases. Purchases are tied to your Apple ID, so this works on any device you are signed in to. If it still does not appear, email us with the date of purchase.

Someone is bothering me

Tap a player’s name at the table or in your friends list and choose Block. They can no longer send you friend requests, and any existing friendship is removed. Everyone you have blocked is listed under Social → Friends → Blocked, where you can undo it.

You can also restrict who may contact you at all under Profile → Friend requests.

How do I stop getting friend requests?

Set Profile → Friend requests to Friend code only, so only people you hand your code to can reach you, or Nobody to refuse all new requests. Neither affects friends you already have.

How does the scoring work?

Tap How to play → Ranked rules in the app for the full rules, including how High, Low, Jack and Game are awarded and what happens when you fail your bid.

Deleting your account

Profile → Delete My Account permanently removes your account, rating, match history and friends. This cannot be undone.

Privacy

See our Privacy Policy.